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Dymatec customer service
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We are committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998.
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We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
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We will not e-mail you in the future unless you have given us your consent.
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We will not pass your e-mail address to other trusted traders unless you agree.
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The type of information we will collect about you includes:
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  • name
  • address
  • phone number
  • email address
  • credit/debit card details
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We will never collect sensitive information about you without your explicit consent.
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The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
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The personal information which we hold will be held securely in accordance with our internal security policy, the law and the Which? Web Trader Code.
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If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
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We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
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This does not affect your statutory rights as a consumer.
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ISO 9001© 2006 Dymatec
Email: info@dymatec.com Tel: 0121 608 7216 Fax: 0121 608 4477
Web Site developed by Edward Robertson